Attention Valued Customers,
In a further attempt to improve our delivery services, we will be starting a new routing system that is going to streamline our deliveries and make it easier for us to get our fresh bread to you faster and more efficiently. Unfortunately, this means that we will be unable to return to your location if you are not present to receive your order. To alleviate any issues, we are offering four equally effective delivery options:
- Secure On-Site Lockbox: We will drop off your delivery in a safe and secure lockbox that will be provided by us for the small one-time fee of $25.00. This method offers incredible convenience and security, as you can safely receive deliveries without even needing to be present. The key to this lockbox will also stay in your possession on your premises at all times, giving you even more control over your business’s security.
- Provide us with a key: You can provide us with a key so that our drivers can let themselves in and fulfill your order. Our drivers are highly professional and trustworthy workers who have been thoroughly vetted by our expert HR team.
- Provide us with a drop location: Even without the lockbox, you can simply set aside a spot for us to easily drop off your delivery. It can be something as simple as a tote box left out back, for example. We will drop off everything you need whether you’re there or not, so no more wondering if we’ll be able to get your bread to you before the lunch rush!
- Be there during our delivery hours (4AM-1PM): We take pride in creating friendly relationships with our customers, so our preferred delivery option is the one that allows us to see you!
Note: If you choose a contactless delivery option that requires us to leave our crates with you at your location, we will pick up those crates the next time we deliver to your location.
We genuinely appreciate your cooperation during this transition and apologize for any inconvenience this may cause. We hope that everyone will be happier after this change is fully implemented, as fast and efficient deliveries help facilitate better business for everyone involved. This change will be fully implemented as of 12/1/21, so please contact our office with any questions or if you would like to purchase a lockbox and/or provide us with a key.
The New World Bakery